Shipping & Delivery

Primary Impact happily attempts to keep shipping costs as low as can be for its valued customers by using quotes directly from shipping couriers and companies.

Primary Impact postage free delivery has been set to help trade customers overcome the accumulating operating costs, money that can be better used for more important expenses in the day to day running of their business.

We can ship to PO Box addresses, parcel lockers, locked bags where furniture is not included.

Free Shipping Terms & Conditions

Trade Customers are eligible for Free Delivery on orders placed online where order value is greater than $200 and does not contain any furtniture items.

Public Customers are eligible for Free Delivery on orders placed online where order value is greater than $200 and does not contain any furtniture items.

Dispatching

Primary Impact will endeavour to  dispatch standard* orders within 1-2 business days from time of order. *standard orders exclude orders that contain clearance items, priority dispatch or same day delivery.

All orders are supplied with a Tracking Number and can be traced by clicking on the link provided via email once your orders are dispatched.

Furniture Shipping

If your order consists of any furniture, your freight charge will be calculated at time of checkout. Our delivery providers deliver Monday to Friday, excluding Public Holidays.

Shipping Times

Sydney Metro : 1-2 business days

New South Wales Country & Rural : 3-6 business days

Brisbane Metro inc Gold Coast, Sunshine Coast : 1-3 business days

Queensland Country & Rural : 3-6 business days

ACT Metro : 1-3 business days ACT Country & Rural : 4-8 business days
Melbourne Metro : 1-3 business days Victoria Country & Rural : 4-8 business days

Adelaide Metro : 3-5 business days

South Australia Country & Rural : 6-12 business days

Hobart Metro : 6-8 business days

Tasmania Country & Rural : 10-16 business days

Perth Metro : 7-10 business days

Western Australia Country & Rural : 10-16 business days

Darwin City : 7-10 business days

Alice Springs 7-10 business days

Northern Territory Country & Rural : 10-16 business days