Shipping & Delivery

Primary Impact happily attempts to keep shipping costs as low as can be for its valued customers by using quotes directly from shipping couriers and companies.

We can ship to PO Box addresses, parcel lockers, locked bags where furniture is not included.

Dispatching

Primary Impact will endeavour to  dispatch standard* orders within 1-2 business days from time of order. *standard orders exclude orders that contain clearance items, priority dispatch or same day delivery.

All orders are supplied with a Tracking Number and can be traced by clicking on the link provided via email once your orders are dispatched.

Furniture Shipping

If your order consists of any furniture, your freight charge will be calculated at time of checkout. Our delivery providers deliver Monday to Friday, excluding Public Holidays.

Shipping Times

Up to 14 business days delivery (we aim to deliver within 5-10 business days – however, some instances out of our control can delay deliveries) All order are fully tracked

10-15 business days delivery, all orders tracked in full.

Primary Impact Summer Sale

Spend $200 or more on our huge range of Beauty, Skincare, Haircare or Fragrance products –
Enjoy a $20 cart discount.

*Promotion applied automatically at checkout when $200 or more of eligible products has been added to your cart. Offer open to Australian residents for a limited time and while stock lasts.